UK guide
GAMSTOP is the free national self-exclusion scheme for Great Britain. Every operator licensed by the UK Gambling Commission has to be connected to it. Tenobet is an offshore operator, is not licensed in the UK and is not connected to GAMSTOP — so registering with GAMSTOP does not stop anyone from opening a Tenobet account.
| Tenobet at a glance | Checked November 2026 |
|---|---|
| GAMSTOP | Not connected |
| UK Gambling Commission | Not licensed |
| Operator's own self-exclusion | Requested by e-mail to support (terms, section 12) |
| United Kingdom | Listed among restricted countries in the terms |
| Support | 24/7 live chat and e-mail |
How GAMSTOP works
A person registers once at gamstop.co.uk and chooses an exclusion period of 6 months, 1 year or 5 years. During that time, every UK-licensed gambling website and app must refuse sign-ups and log-ins from that person and stop sending them marketing. The exclusion cannot be cancelled early. When the period ends, it stays in place until the person asks for it to be removed.
The scheme only reaches operators that hold a UK licence. It has no technical link to offshore sites, which is why the gap matters.
What this means for Tenobet
- A GAMSTOP registration does not check against Tenobet's customer list.
- Tenobet can still send marketing to an e-mail address that is on GAMSTOP, because it is not bound by the scheme.
- A Tenobet account opened during a GAMSTOP exclusion is not covered by any UK protection.
Anyone who has self-excluded has already decided that gambling is causing harm. The honest advice is simple: do not open an account at an offshore casino during an exclusion, and use the tools below to make that easier.
Tenobet's own self-exclusion
Tenobet's terms allow a player to ask for self-exclusion by e-mail to the support team. Before writing, it helps to state:
- the e-mail address used on the account;
- the period requested, or that the closure should be permanent;
- a request to stop all marketing and to confirm in writing.
This exclusion only covers Tenobet. It does not reach its other domains automatically, so it is worth asking support to confirm that the block applies to every site run under the same account system.
Tools that block offshore sites
| Tool | What it blocks | Cost |
|---|---|---|
| GAMSTOP | UK-licensed sites and apps only | Free |
| Gamban and similar software | Gambling websites and apps on the devices where it is installed, including offshore sites | Free through GamCare and many banks |
| Bank gambling block | Card payments to gambling merchants; available in most UK banking apps | Free |
| Gambling Therapy / GamCare | Advice, counselling and practical blocking help | Free |
Combining a device block with a bank block covers most of the gaps left by GAMSTOP. A block on the bank side also helps with crypto top-ups bought by card.
Warning signs worth taking seriously
- searching for casinos "not on GAMSTOP" after self-excluding;
- moving money between accounts or cards to keep playing;
- chasing losses or borrowing to gamble;
- hiding play from family.
Any of these is a reason to talk to someone. The National Gambling Helpline (GamCare) is free and confidential on 0808 8020 133, 24 hours a day.
Frequently Asked Questions
Is Tenobet part of GAMSTOP?
No. Tenobet is not licensed by the UK Gambling Commission and is not connected to GAMSTOP.
Will my GAMSTOP exclusion stop me from logging in to Tenobet?
No. GAMSTOP only covers UK-licensed operators. Device blocking software and a bank gambling block work on offshore sites.
How do I self-exclude from Tenobet?
E-mail Tenobet support from the address on your account, state the exclusion period or ask for a permanent closure, and ask for written confirmation.
Can I cancel a GAMSTOP exclusion early?
No. The chosen period runs in full; afterwards the exclusion continues until you ask GAMSTOP to remove it.
Where can I get help?
GamCare on 0808 8020 133, GambleAware (gambleaware.org), Gambling Therapy (gamblingtherapy.org) and the NHS National Problem Gambling Clinic.